Talk to us
Real people who live here in El Gouna, not a call centre. We reply between 9:00 and 17:00 every day.
The quick answers
Is there beach access?
All beaches in El Gouna are private and subject to an entry fee and a minimum consumption policy. Plenty of our properties provide free beach access where only a minimum consumption applies. Feel free to ask our team which homes include beach access. We will be happy to point you in the right direction.
Are mixed groups allowed?
Mixed groups are sometimes permitted in El Gouna, but approval depends on the property and the current community regulations. There is no single rule that applies to every property, and in some cases a marriage certificate may be requested. We will always let you know what is required for your specific stay.
How do El Gouna permits work?
Some properties and communities in El Gouna require guest permits or registration. Our team takes care of the process and will guide you through everything needed before your arrival. We simply ask you to provide the required guest information and documents on time.
What is the check in and check out policy?
Standard check in is from 3:00 in the afternoon, and check out is by 12:00 noon. Early check in or late check out may be possible depending on the home and the day. Just let us know your travel plans and we'll do our best to accommodate you.
Pick the one that suits you
The fastest lane. Message us for dates, homes and anything about your stay. A host replies between 9:00 and 17:00.
Phone
Prefer a voice? Give us a ring and talk it through with someone who knows every home we look after.
For longer questions, partnerships or anything that needs an attachment, write to us and we will reply the same day.